Shipping/Returns
CHRISTMAS CUT OFF DATES
December 19: VIC, NSW, SA, QLD, ACT, TAS
December 18: WA
December 16: NT
International: Unfortunately International orders will not receive orders in time for Christmas as of December 10, 2024.
Our team will be on holiday break as of Friday, December 20. Our Dispatch team will be back dispatching order on Wednesday, January 8 2025. Orders placed during our break period will be shipped express (only applicable to AUS orders).
AUSTRALIA
Standard Shipping rate: $10.00 or FREE for orders over $100
Express Shipping rate: $15.00 or FREE for orders over $150
Heavy Goods Shipping Rate 1-4.99kg: $13.00
NEW ZEALAND
Standard Shipping rate: $22.00 or FREE for orders over $250aud
Express Shipping rate: $35.00 or FREE for orders over $400aud
Heavy Goods Shipping Rate 0.5-4.99kg: $30aud
INTERNATIONAL
Shipping rate: $35aud or FREE for orders over $250aud
Express International Shipping rate: $55aud or FREE for orders over $400aud
Heavy Goods Shipping Rate 0.5-4.99kg: $40aud
International shipments may be subject to pay duties and taxes which are out of our control.
COLLABORATION PRODUCTS
Free Shipping does not apply to collaboration products.
ORDER PROCESSING
Please allow for 3-5 business days to process your order. Once an order has been shipped you'll be notified and receive a tracking number via email or SMS. Please allow for 5-7 business days (standard shipping) and 3-5 business days (express shipping) to receive your order within Australia. For international orders, please allow 15-20 business days (standard international shipping) and 10-15 business days (express international shipping).